Privacy Policy

1. Introduction

The Plaintiff ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at theplaintiffonline.com.

2. Information We Collect

Personal Information:

• Name, email address, and phone number
• Professional credentials and certifications
• Profile photo and biography
• Payment information (processed securely by Paystack)
• Government-issued ID for professional verification

Usage Information:

• Log data, IP addresses, and browser information
• Pages visited and features used
• Session booking history and communication records
• Forum posts and messages sent on the platform

3. How We Use Your Information

• To create and manage your account
• To facilitate bookings between clients and professionals
• To process payments and prevent fraud
• To send booking confirmations, reminders, and notifications
• To improve platform features and user experience
• To comply with legal obligations under Nigerian law
• To display personalized advertising via Google AdSense

4. Google AdSense and Advertising

We use Google AdSense to display advertisements on our platform. Google AdSense may use cookies and similar technologies to show you relevant ads based on your browsing activity. You can learn more about Google's privacy practices at policies.google.com/privacy.

To opt out of personalized advertising, visit google.com/settings/ads.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: Required for the platform to function
• Analytics cookies: Help us understand how users interact with the platform
• Advertising cookies: Used by Google AdSense to show relevant ads

You can control cookies through your browser settings, though disabling some may affect functionality.

6. Information Sharing

We do not sell your personal information. We may share information with:

• Professionals you book: Your name, contact details, and booking info
• Paystack: Payment processing (governed by Paystack's privacy policy)
• Google: Analytics and advertising services
• Law enforcement: When required by Nigerian law

7. Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Data portability upon request

To request deletion of your account and associated data, please visit our Account & Data Deletion page.

9. Children's Privacy

The Plaintiff is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our platform and, where appropriate, by email. Continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at privacy@theplaintiffonline.com.